Hi there! I’m Russ. I’m an IT Operations Manager at Google where my goal is to provide the best possible IT experience to all Google employees. I’m passionate about using technology in creative ways to enable productivity and make Googlers’ lives easier. I’ve worked in Google’s IT department for almost 8 years! I started out at Google working in frontline IT support (known as Techstop) and now I manage a team of IT Engineers that build IT products and run technical projects.